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Posted: December 17th, 2022

HEALTH CARE ADMINISTRATION: QUALITY AND PATIENT
SAFETY

SLP – BHA201 Foundations of Health Administration (2022OCT31FT-1)
Quality and patient safety are important priorities in healthcare administration. Ensuring the delivery of high-quality, safe care is essential for optimizing patient outcomes and improving the overall functioning of the healthcare system.

There are several key strategies that healthcare administrators can use to promote quality and patient safety within their organizations. One important strategy is the implementation of evidence-based practices, which are proven to be effective in improving patient outcomes. This may include the use of standardized protocols, guidelines, and tools to support clinical decision-making and the delivery of care.

Another key strategy is the use of data and analytics to monitor and evaluate the quality and safety of care. This may include tracking key performance indicators (KPIs) such as patient satisfaction, readmission rates, and adverse events. By regularly reviewing data and identifying areas for improvement, healthcare administrators can identify and address issues that may be impacting patient safety and quality.

Effective communication is also critical for promoting quality and patient safety in healthcare. This includes establishing open lines of communication between healthcare professionals and patients, as well as among team members. By fostering a culture of transparency and collaboration, healthcare administrators can help to ensure that everyone is working towards the same goals and that potential issues are identified and addressed in a timely manner.

Healthcare administration plays a vital role in promoting quality and patient safety within healthcare organizations. By implementing evidence-based practices, using data and analytics to monitor and evaluate care, and promoting effective communication, healthcare administrators can help to ensure that patients receive the highest quality and safest care possible.
Module 3 – SLP
HEALTH CARE ADMINISTRATION: QUALITY AND PATIENT
SAFETY
Managers in health care have a legal and moral obligation to ensure high standards
of quality and patient safety. As a health care leader, you are in a prime position to
mandate policy, systems, and procedures, and to influence organizational climates.
Health care managers possess an essential role in quality of care and patient safety.
Indeed, these are among the highest priorities for health care managers.
You are the Director of Quality at Trident International Hospital. You have been
tasked to create a presentation to present to a group of health care managers at an
annual training event. Based on the background readings and additional research, in
an 8- to 10-slide PowerPoint (PPT) presentation, provide the following:
1. Define quality in relation to internal and external consumers.
2. Explain the role of health care leaders in regard to quality and patient safety.
3. Identify 2 or 3 managerial influences on quality (e.g., driving improvement culture,
goal setting, providing feedback on corrective actions for adverse events, etc.)
4. Compare and contrast CQI (TQM) and Six Sigma (Lean) approaches to quality
improvement. Provide a real-world example in a health care organization of where
you believe one would be preferable to another.
Speaker’s notes are required for each slide. Much of the information presented on
the slides should be concise and explained in detail through your speaker notes.
Be sure that you do not cut and paste material into your slides, but use proper
quotations where needed, and also citations for all reference materials. The same
expectations apply to PowerPoint presentations as to documents.
SLP Assignment Expectations
1. Conduct additional research to gather sufficient information to support your
design of your PPT.
2. Limit your total PPT to a maximum of 10 slides, not including your title and
reference slides.
  Listen 
12/17/22, 12:06 PM SLP – BHA201 Foundations of Health Administration (2022OCT31FT-1)
https://tlc.trident.edu/d2l/le/content/189916/viewContent/4732739/View 2/2
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3. Use the following link for additional information on how to recognize peerreviewed journals:
Angelo State University Library (n.d.) Library guide: How to recognize peer
reviewed (refereed journals). Retrieved from
https://www.angelo.edu/services/library/handouts/peerrev.php
4. You may use the following source to assist in formatting your assignment:
Purdue Online Writing Lab. (n.d.). General APA guidelines. Retrieved from
https://owl.english.purdue.edu/owl/resource/560/01/.
5. For additional information on reliability of sources review the following source.
NIH. (n.d.) Finding and evaluating online resources. Retrieved from
https://nccih.nih.gov/health/webresources
6. Review Library Tutorial 1 to review how to locate peer-reviewed articles in the
Trident Library.

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