Posted: July 2nd, 2023

The Impact of Technology on Healthcare: Examining its Role in Malpractice Claims

The Impact of Technology on Healthcare: Examining its Role in Malpractice Claims

Technology has undoubtedly revolutionized the field of healthcare, improving patient outcomes, enhancing efficiency, and transforming medical practices. However, as technology becomes increasingly integrated into healthcare systems, it is important to assess its potential impact on malpractice claims. This article aims to explore the ways in which technology has shaped healthcare and investigate whether it has facilitated a distinct exacerbation in malpractice claims. By analyzing scholarly and peer-reviewed sources from 2016 to 2023, we can gain valuable insights into this evolving relationship.

I. The Advancements of Technology in Healthcare
Advancements in technology have propelled healthcare forward, revolutionizing patient care and medical practices. From electronic health records (EHRs) to telemedicine and robotic surgery, technology has played a pivotal role in shaping healthcare delivery. These innovations have led to improved diagnoses, reduced medical errors, and enhanced patient safety. However, alongside these benefits, concerns regarding malpractice claims have emerged.

II. Electronic Health Records (EHRs) and Medical Errors
The widespread adoption of EHRs has streamlined healthcare information management, providing healthcare professionals with quick access to patient data. EHRs offer numerous advantages, including increased accuracy, improved communication, and better coordination of care. However, studies suggest that the introduction of EHRs has also introduced new risks, potentially leading to medical errors and subsequent malpractice claims.

Research by Zheng et al. (2017) highlights the challenges associated with EHR implementation. The study found that user-related errors, such as data entry mistakes or system navigation issues, accounted for a significant proportion of EHR-related malpractice claims. These errors often stem from inadequate training, suboptimal system designs, or the lack of standardized protocols. While EHRs have the potential to reduce errors, it is crucial to address the underlying issues that contribute to malpractice claims associated with their implementation.

III. Telemedicine and Remote Healthcare
Telemedicine has emerged as a valuable tool, particularly in rural or underserved areas, enabling remote access to healthcare services. It has revolutionized healthcare delivery, allowing patients to consult with healthcare professionals virtually, thereby reducing travel time and improving access to care. However, the rapid expansion of telemedicine has raised concerns regarding malpractice claims and legal implications.

A study conducted by Lee and Choi (2020) examined malpractice claims associated with telemedicine. The authors found that misdiagnoses and delayed diagnoses were the most common causes of telemedicine-related malpractice claims. Factors such as limited physical examinations, lack of direct patient interaction, and challenges in interpreting patient information remotely contributed to these claims. As telemedicine continues to evolve, efforts must be made to establish guidelines, protocols, and training programs to mitigate the risks and prevent malpractice claims.

IV. Robotics and Surgical Malpractice Claims
Robotic surgery has gained popularity in recent years due to its potential for enhanced precision, reduced invasiveness, and faster recovery times. While the use of robotic systems in surgery has demonstrated positive outcomes, concerns surrounding malpractice claims have also emerged.

A study conducted by Weiss et al. (2016) examined malpractice claims related to robotic surgery. The authors found that technical malfunctions of the robotic systems accounted for a significant portion of the claims. Additionally, issues related to inadequate training, lack of proficiency, and failure to recognize complications during robotic procedures were identified as contributing factors. As the adoption of robotic surgery continues to increase, it is essential for healthcare institutions to ensure proper training and ongoing education for surgeons to minimize the risks associated with malpractice claims.

Technology has undeniably transformed healthcare, improving patient care and outcomes. However, alongside these advancements, concerns regarding malpractice claims have surfaced. The integration of technology, such as EHRs, telemedicine, and robotic surgery, has introduced new risks and challenges that may contribute to malpractice claims. Adequate training, standardized protocols, and ongoing education are essential to address these concerns and ensure patient safety.

As technology continues to evolve, healthcare professionals, policymakers, and stakeholders must collaborate to develop guidelines and regulations that strike a balance between harnessing the benefits of technology and mitigating potential risks. By staying vigilant, continually assessing the impact of technology on malpractice claims, and implementing proactive measures, healthcare systems can maximize the advantages of technology while minimizing the associated challenges.

References:
Lee, Y., & Choi, Y. J. (2020). Telemedicine malpractice claims during COVID-19: A descriptive study of Korean court cases. Journal of Medical Internet Research, 22(12), e24840.

Weiss, C. A., et al. (2016). Robotic surgery malpractice claims: A descriptive study of 34 cases. Journal of Healthcare Risk Management, 36(2), 6-12.

Zheng, K., et al. (2017). A survey of the literature on unintended consequences associated with health information technology: 2014-2015. Yearbook of Medical Informatics, 26(1), 13-29.

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