Posted: October 20th, 2022

exam – business oprtion

Question 11. Comparing goods and services, the similarities stop, and significant differences occur, when the operations involve contact between people.TrueFalse2.5 pointsQuestion 21. Production and operations management is linked to all other managerial functions in the organization and is applicable to both manufacturing and services.TrueFalse2.5 pointsQuestion 31. When bureaucracy gains control of an organization, it strives to remove corrective counter swings and maintain existing conditions.TrueFalse2.5 pointsQuestion 41. The stages of history have moved production and operations capabilities from low-volume custom work through high-volume rapid and continuous output systems.TrueFalse2.5 pointsQuestion 51. With the _____ approach, operations management is expected to perform with minimum reference to other parts of the business. This approach concentrates on the specific tasks that must be done to make the product or deliver the service.systemscustomer relationshipfunctional fieldoperations2.5 pointsQuestion 61. Managing a sports team is an excellent example of a purposeful effort that is enhanced by using the _____ approach.systemscustomer relationshipfunctional fieldoperations2.5 pointsQuestion 71. Similarities between services and manufacturing can be noted when service operations are based upon _____ in information processing.identical methodsrepetitive stepshigh volumesimilar steps2.5 pointsQuestion 81. One of the most important functions of the P/OM system is _____. Raw materials and components have lower utility (for customers) before this function is employed.transformationtranslationcreationproduction2.5 pointsQuestion 91. _____ needed to carry out the transformation function determines the production rate.TimeSpaceInputCost2.5 pointsQuestion 101. A Stage _____ company is a P/OM innovator. It has short and long term planning horizons that are integrated.IVVIIII2.5 pointsQuestion 111. _____ is the stage at which P/OM development is internally supportive to the company’s competitive position.Stage IStage IIStage IIIStage IV2.5 pointsQuestion 121. P/OM strategic thinking is used to help find the best product line for the marketplace and then to make these products at the___.lowest cost.highest quality.maximum productivity level.all of the above2.5 pointsQuestion 131. The supplier-producer-customer value chain, by definition adds value at every step, which illustrates strategic impact operating on a _____ scale.localorganizationalglobalcentralized2.5 pointsQuestion 141. A first major step in the history of P/OM development wasscientific management.lean production systems.interchangeable parts.global competition.2.5 pointsQuestion 151. In 1912, _____ developed sequenced assembly, which allows assembly to be a continuous flow shop process.Adam SmithHenry FordFrederick W. TaylorWalter Shewhart2.5 pointsQuestion 161. Often _____ technology is imposed on _____ processes by employees who lack training and experience with the new technology. Product life is short. This allows little time to enjoy the advantages of new technology applied to evanescent and even obsolescent product lines.new; oldnew; newold; oldold; new2.5 pointsQuestion 171. If inputs increase by 30% and outputs decrease by 15%, what is the percentage change in productivity?100% decrease11.54% increase34.62% decrease15% increase15% decrease2.5 pointsQuestion 181. A firm produces handbags using three workers. On Tuesday, Jane completed 60 bags in 6 hours, Ron completed 50 bags in 7 hours, and Mary completed 80 bags in 5 hours. What was the overall productivity of the firm?7.92 bags/hour11.05 bags/hour10.00 bags/hour10.56 bags/hour61.67 bags/hour2.5 pointsQuestion 191. Rodrigo employs five workers. He collected the following data from last week.Worker Hours Units CompletedOscar 40 60Sonia 32 68Cesar 50 78Jessica 36 70Rita 44 742.Which painter was least productive last week?OscarSoniaCesarJessicaRita2.5 pointsQuestion 201. A company used to produce 300 units every day, but 20% of the units were defective. After installing a new process, the defect rate has been reduced to 5%, while output hasremained the same. What is the percent increase in productivity due to installing the new process?15.79%0.00%15.00%18.75%-75.00%2.5 pointsQuestion 211. Based on the demand data for an item A for last two weeks, you do a trend analysis and find the trend equation to be Y = 50 + 4X. The company works five days (Monday through Friday) per week. Make a forecast for Tuesday of week 3 for this product.625898114Can not be determined5 pointsQuestion 221. Given the following data, use exponential smoothing (? = .2) to develop a demand forecast for period 3. Assume the forecast for the initial period (period 1) is 5. What is the forecast for period 3? (Note: You do not need additional information to answer this question).Period Demand1 72 92.4.685.406.129.00Can not be determined5 pointsQuestion 231. Joe’s Equipment Distributors sells “Low and Loud” brand lawnmowers. Total demand in 2010 is expected to be 2000 units. Given the historical sales figures listed below, find the forecast for the summer quarter in 2010 using the seasonal forecasting model.2. 2007 2008 2009Fall 50 80 120Winter 150 450 510Spring 500 600 700Summer 400 490 6103.Close to 452Close to 654Close to 500Close to 610Close to 8005 pointsQuestion 241. A firm has the following order history over the last 6 months.January 120February 95March 100April 75May 100June 502.What would be a 3-month weighted moving average forecast for July, using weights of 40% for the most recent month, 30% for the month preceding the most recent month, and 30% for the month preceding that one?Close to 105Close to 76Close to 75Close to 74Close to 725 pointsQuestion 251. What is the mean absolute deviation of the following forecasts?Month Actual Sales ForecastJan. 614 600Feb. 480 480Mar. 500 550Apr. 500 60041-34164100255 pointsQuestion 261. Consider the data listed below.Month Actual Demand Forecast (using 4-month moving average)Jan. 10,000May 14,000 13,5002.What is the 4-month moving average forecast for June? Identify the correct answer. (Note: You do not need additional information to answer this question).14,000Not enough information is given to answer the question.14,50013,50015,3335 pointsQuestion 271. In exponential smoothing, what values can the smoothing constant, ?, have?[-1 to 1][1 to ?][0 to ?][0 to 1][-? to ?]5 pointsQuestion 281. The larger the value of ? in the exponential smoothing method of forecasting method, the greater the method’s responsiveness to changes in demand.TrueFalse5 pointsQuestion 291. Find the value of the tracking signal at the end of month 6 based on the actual demand and forecast given in the following table.Month 1 2 3 4 5 6Actual Demand 715 675 640 587 702 760Forecast 700 645 660 648 655 7182.Close to 1.46Close to 1.48Close to 1.50Close to 35Close to 535 pointsQuestion 301. Which of the following statements is true on the basis of the six-month data given in the following table?Month 1 2 3 4 5 6Actual Demand 715 675 640 587 702 760Forecast 700 645 660 648 655 7182.The demand is being overestimated.The demand is being underestimated.

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