Posted: July 31st, 2023

The Nurse’s Role in Promoting Quality Health Care in a High-Performing Health Care Organization

THE NURSE’S ROLE IN PROMOTING QUALITY HEALTH CARE
As you have noted in this course and in your practice, nurses have an integral role in promoting a just culture focused on patient safety in their health care organizations. Determining resources to prevent error and improve patient safety can often be a battle, and this scenario illustrates how one organization makes strides to make sure resources are available in the interest of patient safety. As you review the scenario, consider the nurse’s role in promoting a just culture in your practice setting.
Resources:
• Spath, P. (2018). Introduction to healthcare quality management (3rd ed.). Health Administration Press.
o Chapter 10, “Managing the Use of Healthcare Resources” (pp. 249-280)

• Yoder-Wise, P. S. (2019). Leading and managing in nursing (7th ed.). Mosby.
o Chapter 1, “Leading, Managing, and Following” (pp. 1-18)
o Chapter 5, “Gaining Personal Insight: The Beginning of Being a Leader” (pp. 76-87)
o Chapter 20, “Managing Costs and Budgets” (pp. 357-375)

• Agency for Healthcare Research and Quality. (2016). Surveys on patient safety cultureLinks to an external site.. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/index.html

• Bashaw, E. S., & Lounsbury, K. (2012). Forging a new culture: Blending Magnet® principles with just cultureLinks to an external site.. Nursing Management, 43(10), 49–53. http://doi.org/10.1097/01.NUMA.0000419492.49675.25

• Document: Quality Improvement Storyboard Template (PPT)

Post a description of the role of the staff nurse for promoting quality in a high-performing health care organization. Define the organizational culture of your health care organization, or one with which you are familiar, and identify the leadership style of the CEO and CNO in your organization. Explain how your senior leadership supports—or does not support—changes that require financing/budget to support patient safety. Describe the strategies you might be able to implement to move your health care organization to a high-performing organization.
Support your response with references from the professional nursing literature. Your posts need to be written at the capstone level.
Notes Initial Post: This should be a 3-paragraph (at least 350 words) response. Be sure to use evidenceLinks to an external site. from the readings and include in-text citationsLinks to an external site.. Utilize essay-levelLinks to an external site. writing practice and skills, including the use of transitional materialLinks to an external site. and organizational framesLinks to an external site.. Avoid quotes; paraphraseLinks to an external site. to incorporate evidence into your own writing. A reference listLinks to an external site. is required. Use the most current evidenceLinks to an external site. (usually ≤ 5 years old).
Read two or more of your colleagues’ postings from the Discussion question (support with evidence if indicated).

The Nurse’s Role in Promoting Quality Health Care in a High-Performing Health Care Organization

Introduction:

In the realm of healthcare, nurses play a pivotal role in promoting quality and patient safety within their respective organizations. As key frontline providers, their actions and decisions significantly impact patient outcomes and overall organizational performance. This discussion will delve into the staff nurse’s role in promoting quality within a high-performing health care organization, focusing on organizational culture, leadership styles of the CEO and CNO, and senior leadership’s support for financing changes to enhance patient safety.

The Staff Nurse’s Role in Promoting Quality:

In a high-performing health care organization, staff nurses serve as champions of patient safety and quality care delivery. They actively participate in quality improvement initiatives, adhere to evidence-based practices, and consistently advocate for the best interests of their patients. By ensuring compliance with established protocols, maintaining open communication with interdisciplinary teams, and engaging in continuous professional development, staff nurses enhance patient outcomes and contribute to the organization’s overall success.

Organizational Culture and Leadership Style:

The organizational culture of a high-performing health care organization is characterized by a strong commitment to patient safety, quality improvement, and employee engagement. It fosters a culture of trust, transparency, and accountability, where open communication channels encourage staff to voice concerns and suggest innovative solutions. In such organizations, nurses are empowered to take ownership of their roles, contributing to a sense of pride and satisfaction in their work.

The leadership style of the CEO and CNO significantly influences the organizational culture. Effective CEOs and CNOs exhibit transformational leadership traits, inspiring staff to share their vision for excellence in patient care. They lead by example, championing quality initiatives, and actively engaging with frontline staff. Their approach encourages collaboration and fosters an environment where nurses feel valued and supported in their pursuit of providing high-quality care.

Senior Leadership’s Support for Financing Patient Safety:

In high-performing health care organizations, senior leadership recognizes the critical role that financing plays in supporting patient safety initiatives. They understand that investing in resources, staff training, and advanced technologies is essential to enhance patient outcomes and reduce adverse events. These leaders allocate adequate budgetary resources to support evidence-based practices, continuous education, and infrastructure improvements.

Moving Towards High-Performing Organization Status:

To propel a health care organization towards high-performing status, several strategies can be implemented. First, fostering a culture of continuous improvement and encouraging innovation through incentives and recognition programs can empower staff to contribute to quality initiatives actively. Second, implementing interdisciplinary collaboration and communication platforms can facilitate seamless information exchange, leading to better-coordinated care and improved patient safety. Lastly, utilizing data analytics and performance metrics to identify areas of improvement can inform evidence-based decision-making and drive the organization’s pursuit of excellence.

Conclusion:

The staff nurse’s role in promoting quality health care within a high-performing health care organization is indispensable. Organizational culture, leadership styles, and senior leadership’s support significantly influence the pursuit of excellence in patient care. By emphasizing collaboration, transparency, and continuous improvement, organizations can empower nurses and other frontline staff to elevate patient outcomes and thrive as high-performing health care institutions.

References:

Spath, P. (2018). Introduction to healthcare quality management (3rd ed.). Health Administration Press.

Yoder-Wise, P. S. (2019). Leading and managing in nursing (7th ed.). Mosby.

Agency for Healthcare Research and Quality. (2016). Surveys on patient safety culture. Retrieved from http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/index.html

Bashaw, E. S., & Lounsbury, K. (2012). Forging a new culture: Blending Magnet® principles with just culture. Nursing Management, 43(10), 49–53. http://doi.org/10.1097/01.NUMA.0000419492.49675.25

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