Bam 411 human resource mangement unit 1 exam multiple choice

BAM 411 Human Resource Mangement

UNIT 1 Exam

Multiple Choice Questions (Enter your answers on the enclosed answer sheet)

1.                  plan training  activities. a. Managers

b. Training specialists c. Corporate teachers d. Job analysts

2.                  organize the training  opportunities for a company. a. EEO representatives

b. Trainings specialists c. Change managers

d. Communication directors

3. The                  HR group may provide specialized support  for organizational change. a. centers of expertise

b. embedded c. corporate

d. transactional

4. The proportion  of younger workers in the workforce is projected to                 . a. stop growing

b. decrease

c. decrease at a faster  rate d. increase at a slower rate

5. Over the next few years, employers  may face a severe labor shortage  because             . a. people  are living longer

b. there  are fewer people  entering  the job market  than  there  are retiring baby boomers c. one-third  of single mothers  are not in the labor force

d. All of the above.

6. What tactic  will employers  likely have to take to fill openings  left by retiring employees?

a. hiring more women

b. instituting flexible work hours c. rehiring retirees

d. lowering the retirement age

7. Strategic human  resource  management refers to                 .

a. planning  the balance of internal  strengths and weaknesses with external  opportunities and threats to maintain competitive advantage

b. extending  a firm’s sales,  ownership,  and manufacturing to new markets

c. formulating  and executing  human  resource  policies  and practices that  produce  the employee competencies and behaviors the company  needs  to achieve  its strategic aims

d. emphasizing the knowledge, education, training,  skills, and expertise  of a firm’s workers

8. Which term refers to letting  vendors abroad  provide services  for a firm?

a. offshoring

b. application service providers c. data  warehousing

d. external  work systems

9.                  refers to the tendency of firms to extend  their ownership  to new markets  abroad. a. Trend analysis

b. Globalization c. Outsourcing

d. Strategic human  resources

10.  Which organization  provides professional  certification for human  resource  managers?

a. Association of Business Administration b. Academy of HR Partners

c. Academy of Management

d. Society for Human  Resource  Management

11.  Which of the following is an example  of HR management’s changing  role?

a. HR managers must  be individually centered so as to ensure  that  there  will be no favoritism.

b. HR managers must  represent the organization  even when they are off the clock. c. HR managers must  measurably improve organizational performance.

d. None of the above.

12.  Which of the following is not a factor changing  the environment of HRM?

a. economic  trends

b. demographic trends

              c. “generation Y”

d. None of the above.

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13.  All of the following are new HRM skills except:

a. improving internal  consulting skills. b. improving off shoring skills.

c. supplying  transactional services  while serving more strategic, internal  consulting activities.

d. All of the above.

14.  A                 is a system  that  enables employees  to manage  their own benefits  and update their personal  information.

a. software based  system b. company  portal

c. cybernetic portal

d. formulation  system

15.  Of the ten most serious  ethical  issues, how many were HR related?

a. four b. ten c. six

d. seven

16.  Which of the following is an issue  that  HR managers have to deal with today?

a. managing  ethics b. adding  value

c. managing  employee engagement d. All of the above.

17.  The                  Amendment  to the U.S. Constitution  states, “no person  shall be deprived  of life, liberty, or property, without due process  of the law.”

a. Tenth b. Fifth c. First

d. Thirteenth

18.  The establishment of the EEOC                 the ability of the federal  government  to enforce  equal employment  laws.

a. hampered

b. greatly enhanced c. greatly reduced

d. truncated

19.  Jack is a 55-year-old American of Anglo-Saxon descent. What legislation  is intended to protect

Jack from discrimination?

a. Age Discrimination  in Employment  Act of 1967 b. Equal Pay Act of 1963

c. Executive Order 11246 d. Title VII

20.  The Vocational Rehabilitation Act requires  that  employers  accommodate disabled workers except  when doing so imposes                  .

a. any form of inconvenience

b. any objection  by the customers c. an undue  hardship

d. any financial  burden

21.  What was the name  of the landmark  case  the Supreme Court used  to define unfair discrimination?

a. Griggs v. Duke Power Company

b. Meritor Savings Bank FSB v. Vinson c. Faragher  v. City of Boca Raton

d. Roe v. Wade

22.  All of the following are ways of proving sexual harassment except:

a. visiting the ombudsman.

b. hostile  working environment. c. quid pro quo.

d. b and c only

23.  Under the Federal  Agency Uniform guidelines, it may be                  to discriminate against persons  even within the 40+  age bracket.

a. unlawful b. necessary c. lawful

d. b and c only

24.  All of the following are useful  in minimizing liability for sexual harassment except:

a. establishing a management response system.

b. taking all complaints about  harassment seriously. c. adopting  a policy that  forgives the first offense.

d. issuing  a strong policy statement condemning harassment.

25.  Which of the following is not a guideline  arising out of Griggs v. Duke Power?

a. job relatedness

b. discrimination must  have disparate impact  only c. discrimination need  not be intentional

d. burden  of proof on employer