Posted: December 27th, 2022

MBA503 Operations Management and Decision-Making Models

Subject Code: MBA503
Subject Name: Operations Management and Decision-Making Models
Operations management is the field of management that focuses on the design, operation, and improvement of the systems that produce and deliver a company’s goods or services. Decision-making is a key aspect of operations management, as managers must constantly make decisions about how to allocate resources, adjust processes, and respond to changes in the market or within the organization.

There are many different decision-making models that can be used in operations management. Some common ones include:

The rational decision-making model: This model assumes that individuals make decisions by considering all available options and choosing the one that is most logical or rational based on their goals and constraints.

The bounded rationality model: This model recognizes that individuals are limited by their cognitive abilities and the amount of information they have available, so they may not be able to consider all options when making a decision. Instead, they may use heuristics or mental shortcuts to make a decision quickly.

The intuitive decision-making model: This model suggests that individuals can make quick and effective decisions based on their experience and expertise, rather than relying on a formal decision-making process.

The multi-criteria decision-making model: This model involves considering multiple criteria when making a decision, rather than just one. This can be helpful in situations where there is no clear “best” option, and trade-offs must be made between different objectives.

The scenario planning model: This model involves creating and analyzing different possible futures, or scenarios, to help managers anticipate and prepare for different outcomes.

Ultimately, the decision-making model that is used will depend on the specific situation and the resources available to the decision-maker.
Assessment Title: Discussion Forums
Assessment Type:
Length: Individual online tasks
500 words per post and 500 words of reflection
(+/- 10% allowable range)
Weighting: 30%
Total Marks:
Submission: 100
Online
Due Date: Week 7-10
Your task
Individually, you are required to respond to the forum scenarios posted in weeks 7, 8 and 9 via MyKBS
and prepare a 500 word written reflection.
Assessment Description.
In this Individual assessment, students will be given an opportunity to explain operational strategies and
demonstrate the skills needed to build effective supply and logistics systems that support desired
business outcomes, such as analysing internal and external forces that impact business operations and
utilise conceptual models to determine the ethical implications of day-to-day and strategic decisions. This
assessment will also allow you to evaluate the effectiveness of operating data about sales, costs and
finance in directing the activities of an organisation.
Assessment Instructions
For this assessment, students need to respond to the scenario posted in the “Forum” section of the
MyKBS. To find these scenarios:
• Log onto the MyKBS and go to this subject. Click on the “Subject Resources” tab
• Go to the weekly resource tab (7, 8 and 9)
• Click on the “Forum” tab and click on the “Discuss” icon. You will then find the scenario for that
week.
• You need to make one post for each week (three posts in total) in response to the scenario
given for each week by Sunday of the respective week– 7, 8 and 9
After these three postings, you need to choose one of the weeks (either 7, 8 or 9), read the stream
of other students’ forum posts and prepare a 500-word reflection to be submitted. Your reflection
needs to be in response to and build upon the postings of other students and you need to include
in your reflection at least 3 other posts. This needs to be submitted by Monday, Week 10.
Late assignment submission penalties
No late submission is allowed. For Special Consideration requests, you can review KBS’s Assessment Policy via
the following link: https://www.kbs.edu.au/about-us/school-policies
Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any
further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School
Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Important Study Information
Academic Integrity Policy
KBS values academic integrity. All students must understand the meaning and consequences of
cheating, plagiarism and other academic offences under the Academic Integrity and Conduct Policy.
What is academic integrity and misconduct?
What are the penalties for academic misconduct?
What are the late penalties?
How can I appeal my grade?
Click here for answers to these questions:
https://www.kbs.edu.au/about-us/school-policies
Word Limits for Written Assessments
Submissions that exceed the word limit by more than 10% will cease to be marked from the point at
which that limit is exceeded.
Study Helpance
Students may seek study Helpance from their local Academic Learning Advisor or refer to the
resources on the MyKBS Academic Success Centre page. Click here for this information.
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject
of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
MBA503 Assessment 2 Marking Rubric – Discussion Forum 30%

Marking
Criteria (__100) F (Fail)
0 – 49% P (Pass)
50 – 64% C (Credit)
65 – 74% D (Distinction)
75 – 84% HD (High Distinction)
85 -100%
Timeliness of
postings and
frequency of
postings
__/10 marks Does not post the
discussion forum
responding appropriately to
the scenario. Posts response to the
discussion forum scenario
Some effort to monitor the
discussion on the forum—each
posting made within the
timelines. Posts response to the
discussion forum scenario with
appropriate research Some
effort to monitor the discussion
on the forum—each posting
made within the timelines. Posts response to the
discussion forum scenario with
appropriate research and
greater depth of discussion.
Each posting made within the
timelines Consistently posts response to
the discussion forum scenario
with appropriate research and
excellent depth of discussion.
Each posting made within the
timelines
Quality of postings
__/50 marks Your postings are very
poorly written and/or
incomplete. What is written
is difficult to understand
and inaccurate. Minimal or
no effort made. Your postings are poorly
written; they indicated a basic
understanding of the course
information. Some effort made
to respond to the comments of
other students. Statements are
accurate but do not add
anything notable to the
discussion. Indicate minimal
effort—no use of academic
references to support
statements. Your postings are clearly
written and indicate some
reflection by the students.
Some analysis included but
not strongly developed. Builds
in a considered fashion the
discussion. Postings all
indicated analytical skills.
Postings indicate an
understanding of the topic
being discussed. Minimal or no
academic sources are
included and appropriate to
the discussion. Your postings are very well
written, considered and
thoughtful. Clearly articulated
responses to questions involving
argument and discussion. Builds
in a meaningful and considered
fashion the discussion. Postings
all demonstrate analytical skills
and an in-depth and insightful
understanding of the topic.
Academic sources are included
and appropriate to the
discussion. An effort made to
build other students ‘postings. Your postings are exceptionally
well written, considered and
thoughtful. Clearly articulated
responses to questions
involving argument and
discussion. Builds in a
meaningful and

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