Posted: September 13th, 2022

BUS366 Lean Six Sigma Assessment

BUS366
Finish-of-Course Assessment – July Semester 2022
Lean Six Sigma
___________________________________________________________________________________
INSTRUCTIONS TO STUDENTS:
1. This Finish-of-Course Assessment paper contains 12 pages (together with the duvet web page).
2. You’re to incorporate the next particulars in your submission: Course Code, Title of the ECA, SUSS PI No., Your Identify, and Submission Date.
three. Late submission will probably be subjected to the marks deduction scheme. Please discuss with the Scholar Handbook for particulars.
IMPORTANT NOTE
ECA Submission Deadline: Tuesday, 13 September 2022 12:00 pm
ECA Submission Tips
Please comply with the submission directions said beneath:
A – What Should Be Submitted
You’re required to submit the next THREE (three) gadgets for marking and grading:
• A Report (it’s best to submit this merchandise first because it carries the best weightage).
• A Video Presentation: Consult with Canvas L/LG course website’s announcement on “ECA Video Submission Technical Know How”, which will probably be posted three weeks earlier than the ECA cutoff date.
• The set of PowerPoint slides, transformed to PDF, upon which the video presentation relies.
Please confirm your submissions after you have got submitted the above THREE (three) gadgets.
B – Submission Deadline
• The THREE (three) gadgets of Report, Video and Presentation Abstract are to be submitted by 12 midday on the submission deadline.
• You’re allowed a number of submissions until the closing date for every of the THREE (three) gadgets.
• Late submission of any of the THREE (three) gadgets will probably be subjected to mark-deduction scheme by the College. Please discuss with Part 5.2 Para 2.four of the Scholar Handbook.
C – How the (three) Objects Ought to Be Submitted
• The Report: submit on-line to Canvas by way of TurnItIn (for plagiarism detection)
• The Video: submit on-line to Canvas (discuss with Canvas L/LG course website’s announcement on
“ECA Video Submission Technical Know How”, which will probably be posted three weeks earlier than the ECA closing date.)
• The Presentation Abstract:
o Submit on-line to Canvas by way of TurnItIn (PPT have to be transformed to PDF and submission is in PDF solely)
o The PPT should comprise at the very least 20 phrases
• Keep away from utilizing a public WiFi connection for submitting giant video information. In case you are utilizing public wi-fi (WiFi) connection (e.g. SG Wi-fi at public areas), you would possibly encounter a break within the connection when sending giant information.
D – Further tips on file formatting are given as follows:
1. Report • Please be certain that your Microsoft Phrase doc is generated by Microsoft Phrase 2016 or larger.
•
The report have to be saved in .docx format.
2. Video • Exhibiting your PowerPoint projection within the background is NOT required.
• Time Length: a minimal of three minutes and a most of 6 minutes
There are two strategies for ECA video project submission; both Report Media or Add Media.
For Report Media
Video will be recorded by way of Canvas by desktop/laptop computer with builtin webcam and microphone or by Canvas cell app. Dwell recording length have to be lower than 10 minutes. No file dimension restrict for dwell recording.
For Add Media
Video will be recorded utilizing different recording gadgets and uploaded as a media file. Do be certain that your video file conforms to those necessities:
a) File Format: .mp4
b) File Measurement: Not more than 500MB
Notice: Consult with Canvas L/LG course website’s announcement on “ECA Video Submission Technical Know How”, which will probably be posted three weeks earlier than the ECA closing date..
three. Presentation Abstract •
•
Your PowerPoint presentation should comprise at the very least 20 phrases.
Please be certain that your PowerPoint presentation is transformed to PDF format earlier than you submit.
•
The utmost variety of slides is fifteen (15).
•
Please do NOT obtain and use PowerPoint slide design templates from the Web.
E – Please be Conscious of the Following:
Submission in hardcopy or every other means not given within the above tips won’t be accepted. You do not want to submit every other types or cowl sheets (e.g. kind ET3) together with your ECA.
You’re reminded that digital transmission will not be instant. The community site visitors could also be significantly heavy on the date of submission deadline and connections to the system can’t be assured. Therefore, you’re suggested to submit your work early. Canvas will permit you to submit your work late however your work will probably be subjected to the mark-deduction scheme. You need to subsequently not jeopardise your course outcome by submitting your ECA on the final minute.
It’s your accountability to test and be certain that your information are efficiently submitted to Canvas.
F – Plagiarism and Collusion
Plagiarism and collusion are types of dishonest and should not acceptable in any kind in a scholar’s work, together with this ECA. Plagiarism and collusion are taking work performed by others or work performed along with others respectively and passing it off as your personal. You possibly can keep away from plagiarism by giving applicable references if you use different folks’s concepts, phrases or footage (together with diagrams). Consult with the APA Guide should you want reminding about quoting and referencing. You possibly can keep away from collusion by making certain that your submission relies by yourself particular person effort.
The digital submission of your ECA will probably be screened by plagiarism detection software program. For extra details about plagiarism and collusion, it’s best to discuss with the Scholar Handbook (Part 5.2.1.three). You’re reminded that SUSS takes a troublesome stance in opposition to plagiarism or collusion. Critical circumstances will usually outcome within the scholar being referred to SUSS’s Scholar Disciplinary Group. For different circumstances, vital mark penalties or expulsion from the course will probably be imposed.
Essential Notice: Grading of TMA/GBA/ECA Submissions
Marks awarded to your project are primarily based on the next tips:
1. 80% of the marks are allotted to the content material of your solutions:
• The marks awarded to what your solutions cowl rely on the extent to which they cowl the important thing factors that appropriately and comprehensively tackle every Question Assignment.
• The important thing factors must be supported by proof drawn from course supplies and, wherever related, from different credible sources.
2. 20% of the marks are allotted to the presentation of your solutions:
Wherever relevant, the marks awarded to how your solutions are introduced rely on the extent to which your solutions:
• kind a sound reasoning by growing these key factors in a transparent, logical and succinct method;
• present correct and sufficient in-text citations and referencing to content material drawn from course supplies and different credible sources;
• strictly comply with APA formatting and elegance tips[1], particularly for:
• in-text citations and end-of-report references;
• the identification of figures and tables;
• use, wherever related, the specialised vocabulary and terminology generally utilized in discussions concerning the matter(s) lined by every Question Assignment;
• present a reference or bibliography on the finish of the principle report;
• embrace the much less related particulars in an Appendix;
• use sentence constructions which are grammatically and syntactically appropriate;
• are free from spelling errors; current the workings, numerical formulations and leads to a logical method that follows the APA formatting and elegance tips;
• design and current graphs, diagrams and plots that comply with the APA formatting and elegance tips;
• are extremely unique;
• have correct formatting, which can:
• embrace a correctly formatted cowl web page;
• respect the reply size/phrase rely set out within the project tips, if any is prescribed;
• current solutions in paragraphs with correct spacing and web page margins; • embrace web page numbers and appendices, if obligatory.
[1] You will discover a brief tutorial on the APA formatting and elegance tips right here: https://apastyle.apa.org/index.
Further particulars (pertaining to tables and figures) will be discovered right here: https://is.gd/O4vDdT .
Video Presentation Analysis Standards
Notice: College students will probably be assessed on the standard of the presentation and never the standard of the video recording. Nevertheless, the recording is predicted to have video and audio readability. Exhibiting your PowerPoint projection within the background is NOT required.
Organisation of Presentation ?/eight
• Logical stream of presentation
Posture & Physique Language ?/5
• Posture: Standing, straight again and so forth…
• Physique language:
– Hand gestures supporting oral arguments, and so forth…
Eye-Contact ?/5
• Wanting on the video digicam
• No studying of slides or notes or cue playing cards
Tempo & Articulation ?/7
• Tempo: Speaks neither too quick nor too gradual
• Articulation: Oral expression is evident and assured within the presentation.
TOTAL ?/25
Presentation Abstract Analysis Standards
Format and Model of Slides ?/three
• Format, readability of textual content parts, color blends, graphical enhancements
Readability and Coherence ?/four
• Correct stream – title web page, introduction, physique, outcomes, suggestions / dialogue factors, conclusion/abstract; fast to know, free from grammatical errors
Creativity ?/three
• Potential to make use of inventive parts to value-add to the presentation in order to boost understanding and readability of adverse ideas
TOTAL ?/10
(Full marks: 100)
Part A (65 marks)
Reply all questions on this part.
Background and Overview of Report
The COVID-19 outbreak in 2020 has introduced substantial impression and modifications to the financial system and society. Organisations have to regulate or utterly redesign their enterprise processes to deal with the impression and modifications introduced by the pandemic. Lean Six Sigma has been recognised as a helpful strategy to enhancing enterprise processes by figuring out the method gaps and implementing efficient enchancment measures.
You’re requested to establish a enterprise course of within the organisation the place you’re at the moment working or labored earlier than or are accustomed to. You could focus on together with your supervisor or skilled colleagues to pick this course of which is dealing with challenges to assembly prospects’ expectations or inner efficiency targets. You’re going to lead a Lean Six Sigma venture crew to enhance this course of. Submit a report on how you’ll establish the method points, analyse the issues, suggest and implement concepts to enhance the method, and set up management plans to maintain the development utilizing the Lean Six Sigma DMAIC strategy. We will thereafter name your chosen organisation the “topic organisation” and the chosen course of the “topic enterprise course of”.
This ECA focuses on the process-centric strategy and qualitative Assessment of the DMAIC mannequin. Gathering intensive knowledge and performing knowledge Assessment should not required.
Report Necessities
It’s a must to produce a report of no more than 10 pages (excluding the duvet web page and content material web page) in Microsoft Phrase (*.docx) format, with Instances New Roman font in dimension 12, single line spacing. You have to tackle the next questions so as. Your Assessment and report must be developed within the context of the topic organisation and its present scenario. You’re requested to obviously record the Question Assignment numbers and point out the phrase rely of the solutions to the respective questions within the report.
Question Assignment 1 – Organisation Background
(a) Introduce the topic organisation, together with its identify (use a pseudonym whether it is delicate to offer the actual identify), its main companies and prospects, its merchandise/providers. Present the web site or actual tackle of the organisation. (Phrase restrict: 150)
(three marks)
(b) Focus on how the organisation’s companies have been impacted by the COVID-19 pandemic, together with its monetary and operational efficiency, and its worth/provide chain, e.g., prospects, suppliers, and/or the processes within the manufacturing or the service supply, and so forth. (Phrase restrict: 150)
(four marks)
(c) Appraise the suitability of Lean Six Sigma in enhancing the enterprise course of within the topic organisation through the COVID-19 pandemic. You have to relate the dialogue to the enterprise means of the topic organisation. (Phrase restrict: 200)
(5 marks)
(d) Describe the function/operate of the topic enterprise course of, and the problems or challenges the topic organisation has been dealing with through the COVID-19 pandemic. (Phrase restrict: 100)
(three marks)
(15 marks)
Question Assignment 2 – Outline and Measure
(a) Compose the SIPOC diagram of the topic enterprise course of and record the steps or modifications if any within the course of as a result of impression of the COVID-19 pandemic.
(7 marks)
(b) Clarify the issue assertion concerning the challenge(s) within the topic enterprise course of. Look at the impression of the problem(s) on the organisation’s companies. (You could discuss with the issue assertion template in Gitlow et al., 2015, p. 247.)
(5 marks)
(c) Outline the CTQ and its operational definition by analysing the VOC and the problems within the topic enterprise course of. Examine the present CTQ efficiency of the topic enterprise course of with its efficiency earlier than the COVID-19 pandemic. Suggest the venture goal.
(eight marks)
(20 marks)
Question Assignment three – Analyse, Enhance, and Management
(a) Develop the “As-Is” Course of Map for the topic enterprise course of which ought to replicate the impression of the COVID-19 pandemic within the course of.
(5 marks)
(b) It’s good to organise a brainstorming session to debate the attainable causes of the problems within the course of. Describe or present a photograph of the brainstorming session. Present the Fishbone/Trigger and Impact diagram of the potential causes.
(5 marks)
(c) Conduct a Gemba stroll and describe or present photographs of at the very least two (2) wastes and the seemingly root causes of every of the wastes within the topic enterprise course of. Focus on the impression of the COVID-19 pandemic on the noticed wastes and the seemingly root causes. Replace the Fishbone diagram in Question Assignment three(b) on the seemingly root causes.
(7 marks)
(d) Suggest and describe two (2) countermeasures/enchancment concepts to enhance the method. Point out whether or not the countermeasure is to handle the foundation causes or take away/remove the wastes recognized from the Gemba stroll in Question Assignment three(c). (Phrase restrict: 200)
(four marks)
(e) Suggest two (2) measures to standardise the improved course of in Question Assignment three(d). Look at the effectiveness of the measures. (Phrase restrict: 200)
(four marks)
(f) Develop a management plan for the improved course of. You may make assumptions for the metric specification/requirement and every other quantitative figures within the management plan.
(5 marks)
(30 marks)
Part B (25 marks)
Reply all questions on this part.
Question Assignment four
Your Lean Six Sigma venture has efficiently accomplished the DMAIC Management Part Tollgate 5 evaluate assembly. The venture sponsor was very happy with the outcomes and was impressed with the DMAIC strategy taken. He has now requested you to organize a presentation to replace the CEO on the Lean Six Sigma venture. Prepare your presentation in a way suited to the CEO.
Put together a video recording of the presentation of at the very least three minutes however not exceeding 6 minutes.
There are two strategies for ECA video project submission; both Report Media or Add Media. For Add Media, please be aware that your file dimension must be not more than 500MB and the format is in .mp4.
(25 marks)
Part C (10 marks)
Reply all questions on this part.
Question Assignment 5
Put together a set of PowerPoint presentation slides upon which the video presentation relies. Please be aware that the PowerPoint should not be greater than 15 slides and be transformed to PDF earlier than submission to SUSS (Canvas).
(10 marks)

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