Posted: September 12th, 2022

Assignment 1 Communication Management (MGT 421)

Kingdom of Saudi Arabia
Ministry of Training
Saudi Digital College
ةیدوعسلا ةیبرعلا ةكلمملا
میلعتلا ةرازو
ةینورتكللإا ةیدوعسلا ةعماجلا
School of Administrative and Monetary Sciences
Assignment 1
Communication Management (MGT 421)
Due Date: eight/10/2022 @ 23:59
Course Identify: Communication Management Scholar’s Identify:
Course Code: MGT421 Scholar’s ID Quantity:
Semester: 1st Semester CRN:
Educational Yr: 2022-23-1st
For Teacher’s Use solely
Teacher’s Identify:
College students’ Grade: /15 Stage of Marks: Excessive/Center/Low
Normal Directions – PLEASE READ THEM CAREFULLY
• The Assignment should be submitted on Blackboard (WORD format solely) by way of allotted
folder.
• Assignments submitted by way of electronic mail won’t be accepted.
• College students are suggested to make their work clear and effectively offered, marks could also be diminished
for poor presentation. This contains filling your info on the duvet web page.
• College students should point out Question Assignment quantity clearly of their reply.
• Late submission will NOT be accepted.
• Keep away from plagiarism, the work needs to be in your personal phrases, copying from college students or different
assets with out correct referencing will lead to ZERO marks. No exceptions.
• Use APA reference model.
• All answered should be typed utilizing Instances New Roman (dimension 12, double-spaced) font. No
photos containing textual content might be accepted and might be thought-about plagiarism).
• Submissions with out this cowl web page will NOT be accepted.
Studying Outcomes:
1. Perceive and apply ideas of communication idea as they have an effect on enterprise
organizations and the people in them.
2. Talk higher, figuring out that good communicators make higher managers and that
communication is a dynamic course of fundamental to people and organizational life.
three. Analyze efficient enterprise letters, memorandums, and case research.
Assignment Question Assignment(s):
Half 1 (5 Marks)
Credibility for an Entry-Stage Skilled
Mohammad, Amal, and Noura have been not too long ago employed as audit Helpants. That is the primary fulltime skilled place for every of them. In the course of the first few months of labor, every of
them skilled successes and failures.
Mohammad gained a fame for locating out precisely what shoppers wished. He requested the
proper questions, he respectfully defined factors of disagreement with them, and he confirmed
them he was genuinely inquisitive about them. A number of of his colleagues commented that shoppers
trusted him to behave appropriately on their behalf. His supervisor was happy that
Mohammad at all times adopted by way of on commitments and was optimistic he wouldn’t keep away from
reporting tax violations made by shoppers. Nevertheless, Mohammad’s efficiency was far
from excellent. His supervisor observed that Mohammad generally made pretty fundamental
errors in his audits and his colleagues must redo a few of his work.
Amal has gained a fame for finishing audits extra precisely than all different new
audit Helpants. Her supervisor is nervous, nevertheless, about her long-term success on the
agency. Amal tends to overpromise. Final week, she advised her supervisor she’d end an
vital undertaking however as a substitute labored on different duties. Final month, she referred to as in sick for a
few days. On considered one of her sick days, her supervisor noticed photos of her at a celebration that she had
posted to Fb.
Noura is the highest performer on audits among the many new group of staff on the agency. She
is exact and environment friendly. She will sometimes accomplish many duties in about half the time of
most different audit Helpants. Her supervisor is worried, nevertheless, about her interpersonal
expertise. She tends to usually criticize her colleagues for his or her errors and barely provides
appreciation for his or her Help. She additionally appears to rub shoppers the unsuitable manner and comes throughout
as “delinquent” in line with one valued consumer.
Learn the case above and reply the next questions:
1. Which aspect of credibility does Mohammad lack? What would you advocate to
Mohammad to enhance his credibility? (1 Mark)
2. Which aspect of credibility does Amal lack? What would you advocate to Amal to
enhance her credibility? (1 Mark)
three. Which aspect of credibility does Noura lack? What would you advocate to Noura
to enhance her credibility? (1 Mark)
four. What’s the significance of building credibility in enterprise communication? 1. What does Mohammad not have that provides him credibility? What would you inform Mohammad to do to make him extra reliable? (1 Mark)
2. What does Amal not have that provides her credibility? What would you inform Amal to do to get extra folks to consider her? (1 Mark)
Which a part of Noura’s credibility does she not have? What would you inform Noura to do to get extra folks to consider her? (1 Mark)
four. Why is it vital for enterprise communication to construct credibility?
(2 Marks)
Half 2 (5 Marks)
Create a pattern enterprise message to suggest a brand new advertising method.
Observe: You can be evaluated based mostly on making use of the method for creating efficient enterprise
messages. (5 marks)
Half three (5 Marks)
Learn the e-mail and reply the questions that observe:
1. Determine 5 rules violated on this electronic mail. (2.5 Marks)
2. Re-write the e-mail following the rules of writing an efficient electronic mail. (2.5 Marks)
Solutions
1. Answer2. Answer3. Reply-

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