Posted: September 11th, 2022

MGT 424

Kingdom of Saudi Arabia
Ministry of Schooling
Saudi Digital College
المملكة العربية السعودية
وزارة التعليم
الجامعة السعودية الإلكترونية

School of Administrative and Monetary Sciences
Task 1
High quality Administration (MGT 424)
Due Date: 08/10/2022 @ 23:59

Course Identify: High quality Administration Pupil’s Identify:
Course Code: MGT 424 Pupil’s ID Quantity:
Semester: First CRN:
Tutorial 12 months: 2022/23

For Teacher’s Use solely
Teacher’s Identify: Dr. Ibrahim Alotaibi
College students’ Grade: /Out of 15 Stage of Marks: Excessive/Center/Low

Basic Directions – PLEASE READ THEM CAREFULLY
• The Task have to be submitted on Blackboard (WORD format solely) by way of allotted folder.
• Assignments submitted by means of e-mail is not going to be accepted.
• College students are suggested to make their work clear and properly offered, marks could also be diminished for poor presentation. This consists of filling your data on the quilt web page.
• College students should point out Question Assignment quantity clearly of their reply.
• Late submission will NOT be accepted.
• Keep away from plagiarism, the work must be in your individual phrases, copying from college students or different sources with out correct referencing will end in ZERO marks. No exceptions.
• All answered have to be typed utilizing Instances New Roman (measurement 12, double-spaced) font. No photos containing textual content might be accepted and might be thought of plagiarism).
• Submissions with out this cowl web page will NOT be accepted.

Studying Outcomes:
1. Use high quality enchancment instruments and practices for steady enchancment to realize the organizational change and transformation. (2.2)
2. Implement high quality enchancment efforts utilizing groups for organizational Assessment and high quality audits. (three.1)
•Directions to go looking the article:
By way of your pupil companies web page, log in to the Saudi Digital Library. After your login together with your pupil ID, seek for the next article:
CUSTOMER-FOCUSED ENVIRONMENT: ORGANIZATIONS MUST EXTEND THEIR DEFINITION OF CUSTOMERS.
ISSN: 03609936
On this article, the writer discusses the totally different definition of consumers both inside or exterior and the way satisfying all prospects’ wants helps the group in time period of carrying out its high quality aims. Learn the article, and reply the next questions:
Task Question Assignment(s):
1. In your individual phrases, summarize the article. ( 150 – 200 phrases ) ( 5 marks )
2. To which extent do you agree or disagree with the writer perspective “that inside prospects’ wants are vital as externals to create a real high quality surroundings” and Why? ( 150 – 200 phrases ) ( 5 marks )
three. Talk about the instruments wanted to function throughout the new surroundings as indicated by the writer. ( 100 – 150 phrases ) ( 5 mark )

Solutions

1. Reply-

2. Reply-

three. Reply-

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