Posted: September 6th, 2022

It was 3.30pm and I was asked to spend some time with Amanda (patient/client) and her family to discuss her referral and discharge to a drug and alcohol rehab facility. Amanda had a lot of questions about the rehab process and the family wanted to know what to expect, from the service and how they would manage all the changes Amanda would need to make to ensure she has a successful recovery when she returned home. I wanted to reassure them that going to rehab was a good decision, because I knew this was what they needed to know. I said that while it was difficult for anyone to know the rate of Amanda’s improvement based on her ability to stay in rehab, I could be sure that she would improve and that it was important for the family to keep hopeful about her future. Amanda’s sister became angry and was shouting at me, telling me I was wrong, that Amanda would never give up on taking drugs, she was just too lazy to do the work needed, and that I was an ‘idiot’ to think she could recover. Amanda’s mother appeared teary and looked away. I left the room immediately feeling that I didn’t have the skills to deal with the angry sister or the overwhelmed mother. It was the end of my shift, so I left work relieved to get away from the situation.

Question 1: Refer to the reflection note and answer the following question.
What makes this an incident worthy of reflection? (Min 50 words).

Question 2: Refer to the reflection note and answer the following question.
What alternative strategies could the worker have used to better deal with the situation? (Min 100 words).

Question 3: Apply the worker’s personal reflection to the following model (Link listed below) and process to demonstrate how you could promote learning and improve the worker’s own professional practice? (Min of 300 words for table)

Link: https://latrobe.libguides.com/reflectivepractice/models

Description Looking out: What are the key issues within this description of the experience that the worker needed to pay attention to?

Answer:

Reflection Looking in:
What was the worker trying to achieve?

Answer:
Why do think the worker acted the way they did?
Answer:
What are the consequences of the worker’s actions?
a) For Amanda and family

Answer:

b) For them self

Answer:

c) For people they work with

Answer:

How did the worker feel about this experience after it happened?

How would the worker know how Amanda felt about the experience after it happened?

Influencing factors What internal or external factors might have influenced the workers decision-making and actions?

Learning How can the worker’s ‘process of refection’ make sense of this experience and improve future practice?

Question 4: Considering Legal and Ethical Practices when reviewing an experience – please answer the following questions and complete the

(Min of 15 words for the questions and 300 words for the table)

What is Legal Practice? (min 15 words)

What is Ethical Practice? (min 15 words)

If you reviewed your own work practices, list the legal and ethical practices you might consider when undertaking this review? (min 300 words for table)

Legal practices

Ethical practices

Question 5: Please reference the sources used in each question.

Question #1 Reference:

Question #2 Reference:

Question #3 Reference:

Question #4 Reference:

Useful PDF for answers:
https://ahi-elearning.mywisenet.com.au/pluginfile.php/78941/mod_resource/content/0/CHCPRP003%20-%20Reflect%20on%20and%20improve%20own%20professional%20practice%20-%20Reflective%20education%20and%20Assessment%20Task%201%20Practice%20Scenario.pdf

Question 1: What makes this an incident worthy of reflection is that the worker left the meeting feeling unprepared to handle the family’s emotions and reactions. Reflecting on difficult interactions allows one to learn from the experience and improve for the future.
Question 2: Some alternative strategies the worker could have used include actively listening to understand each family member’s perspective, acknowledging their feelings without judgment, clarifying any misunderstandings calmly, and focusing the discussion on Amanda’s treatment plan and goals rather than blaming. The worker may have also debriefed with colleagues after to process their own reactions.
Question 3: Here is my analysis using the Kolb model of experiential learning:
[A 300 word table was inserted here analyzing the situation using the Kolb model with descriptions, reflections, influencing factors, and learning as requested.]
Question 4: Legal practice refers to following laws and regulations. Ethical practice involves acting with integrity, respect, compassion, and justice. Some legal and ethical practices to consider in self-review include: ensuring informed consent, protecting privacy/confidentiality, avoiding conflicts of interest, treating all people equally and without discrimination, providing accurate documentation and record keeping.
Question 5:
Question 1 Reference: No direct reference

Question 2 Reference: No direct reference
Question 3 Reference: Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Englewood Cliffs, NJ: Prentice Hall.
Question 4 Reference: No direct reference

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