Posted: March 2nd, 2022

Task 2: Individual Service Design Project

Task 2: Individual Service Design Project
• Individual process.
• Format: college students should submit 2 paperwork (Poster format and Analysis report).
Particulars of the group process:
1. Problem: “To design a brand new profitable service for an present firm”.
Making use of the speculation realized in school (items three and four); college students will develop a service design challenge.
The primary goal will likely be designing a brand new service and expertise economic system technique for an organization below their selection. College students will analyze and repair some particular targets and components to be thought-about, with a view to outline a service technique and design a brand new managing service operations and the client expertise relations and protocol procedures.
The outcomes and conclusions obtained will likely be offered in school with a poster and submitted as a report, by following the factors and contextual data uncovered beneath.
2. Anticipated desk of contents – process factors to be included within the poster and the report: REPORT:
1. a) Introduction: firm profile and outline.
2. b) Analysis process:
✓Market analysis: opponents.
✓Service SWOT analyze.
✓Repair the client profile.
three. c) Definition of the principle normal and particular targets.
four. d) Definition of the design of the service and the customer support expertise technique.
5. e) Major outcomes and conclusions.
6. f) References & Appendix

POSTER:
In an effort to share the outcomes and conclusions obtained throughout Task 2, college students will create and design a “poster” to current in school. The poster should embrace essentially the most related data of the report and outcomes.
three. Targets of the duty: College students will learn to create and design the process to outline a profitable service and expertise administration technique; understanding the market wants and traits, in addition to the significance of the client relations administration through the design course of.
Formalities:
• Wordcount: 2000-2500 phrases (written report) + poster (1 web page format).
• In report: cowl, Desk of Contents, References and Appendix are excluded of the overall wordcount.
• Font: Arial 12,5 pts.
• Textual content alignment: Justified.
• The in-text References and the Bibliography should be in Harvard’s quotation model.
• Paperwork (Poster and report) should be submitted in PDF format.
Submission: Week 6

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Task 2: Individual Service Design Project • This can be a one-on-one challenge.

• Submission Format: College students should submit two paperwork (Poster format and Analysis report).

The next are the specifics of the group challenge:

1. The problem is to “create a brand new profitable service for an present firm.”

College students will create a service design challenge utilizing the speculation they acquired in school (items three and four).

The foremost purpose will likely be to create a brand new service and expertise economic system technique for an organization of their selecting. College students will study and repair sure targets and components to think about with a view to construct a service technique and design a brand new managing service operations, buyer expertise relations, and protocol procedures.

The findings and conclusions will likely be offered in school on a poster and submitted as a report.

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