Posted: December 20th, 2021

Human Resouce Management questions-the person responsible for accomplishing an organization’s goals

1. Which of the following is the person
responsible for accomplishing an organization’s goals by
planning, organizing, staffing, leading, and
controlling personnel?
a. manager
b. entrepreneur
c. marketer
d. generalist
2. Larry, a manager at a commercial real
estate firm, has established a monthly sales quota for his
sales team. Which basic function of management
best describes Larry’s actions?
a. staffing
b. controlling
c. planning
d. organizing
3. ________ is the process of acquiring,
training, appraising, and compensating employees, and
attending to their labor relations, health and
safety, and fairness concerns.
a. Organizational health and safety
management
b. Human resource management
c. Behavioral management
d. Labor relations
4. According to experts, the primary
hindrance to a firm’s productivity is its inability to ________.
a. use advanced accounting controls
b. acquire and maintain human capital
c. establish effective manufacturing
facilities
d. attain adequate cash and credit
5. Which of the following is most likely
a line function of the human resource manager?
a. representing the interests of
employees to senior management
b. directing the activities of
subordinates in the HR department
c. ensuring that line managers are
implementing HR policies
d. advising line managers about how to
implement EEO laws
6. All of the following are examples of
human resource specialties EXCEPT ________.
a. job analyst
b. labor relations specialist
c. compensation manager
d. financial advisor
7. ________ refers to the tendency of
firms to extend their sales, ownership, and/or manufacturing
to new markets abroad.
a. Export growth
b. Expansion
c. Diversification
d. Globalization
8. Which of the following best explains
the shift from manufacturing to service jobs in the U.S.?
a. firms producing their own raw
materials
b. web-based training programs for
blue-collar workers
c. creation of integrated supply
chains.
d. global environmental concerns and
legislation
9. Tara Robles earned an MBA degree and
is now an HR manager for a Fortune 500 company. In
which of the following tasks does Tara’s
advanced degree benefit her the most?
a. recruiting college graduates for
entry-level positions
b. distributing pension payments to retiring
employees
c. using application service providers
to expedite employee services
d. Helping upper management in
formulating business strategies
10. The EEOC was initially established
to investigate complaints about ________.
a. job discrimination
b. structural accommodations for
disabled people
c. sexual harassment in schools
d. unfair business practices
11. Paul is a 49-year-old American of
Anglo-Saxon descent. What legislation is most likely
intended to protect Paul from discrimination?
a. Equal Pay Act of 1963
b. Age Discrimination in Employment Act
of 1967
c. Executive Order 11375
d. Executive Order 11246
12. Which of the following is NOT a form
of sexual harassment according to EEOC guidelines?
a. verbal conduct of a sexual nature
that unreasonably interferes with work performance
b. mutually consensual physical conduct
of a sexual nature between co-workers
c. unwelcome sexual advances that create
an intimidating work environment
d. physical conduct of a sexual nature
that creates an offensive work environment
13. Gus is always making sexual jokes at
work. Many employees find the jokes funny, but Shelley,
Gus’s executive Helpant, is uncomfortable
with the jokes. Eventually, she decides to quit her
job rather than endure the jokes any longer.
What form of sexual harassment has Shelley
experienced?
a. hostile environment created by
supervisors
b. hostile environment created by
co-workers
c. quid pro quo
d. hostile environment created by
nonemployees
14. Sanders Sporting Goods, an international
sporting goods chain, is being sued for sexual
harassment by a former Sanders employee. The
plaintiff asserts that she was the victim of
numerous unwanted sexual advances from a male
co-worker. The woman claims that Sanders’
management condoned a hostile work environment
and that the company is liable for the
actions of the male employee.
All of the following are most likely relevant
questions to address in this court case EXCEPT:
a. Is the male co-worker a U.S. citizen
and is Sanders a U.S. entity?
b. Does Sanders have a record of
employees who claim disparate treatment in the work
place?
c. Did Sanders take reasonable care to
prevent sexual harassment in the work place?
d. Does Sanders have a policy statement
regarding sexual harassment?
15. Which of the following involves
comparing the percentage of the minority/protected group
and white workers in an organization with the
percentage of the corresponding group in the
labor market?
a. personnel population comparison
approach
b. McDonnell-Douglas test
c. population comparisons approach
d. restricted policy comparison method
16. All of the following are steps
involved in the strategic management process EXCEPT ________.
a. crafting a course of action
b. defining the business and developing
a mission
c. offshoring low-skill jobs
d. evaluating the firm’s internal and
external situation
17. Which of the following activities
most likely indicates that a firm is implementing a vertical
integration strategy?
a. selling unprofitable divisions
b. purchasing a competitor’s firm
c. producing raw materials
d. aggressively selling a new product
18. The 2008 announcement by Starbucks
that it would be closing approximately 600 of its stores
suggests the firm was using a ________
strategy.
a. vertical integration
b. consolidation
c. geographic expansion
d. diversification
19. Human resource strategies are the
________ used to support a firm’s strategic goals.
a. visions and objectives
b. missions and goals
c. policies and practices
d. theories and tools
20. High-performance work organizations
are most likely characterized by all of the following
EXCEPT ________.
a. extensive training
b. empowered front-line workers
c. multi-skilled work teams
d. commitment to high production rates
21. Which of the following is a written
statement that describes the activities, responsibilities,
working conditions, and supervisory
responsibilities of a job?
a. job description
b. job context
c. job analysis
d. job specification
22. Which of the following refers to the
human requirements needed for a job, such as education,
skills, and personality?
a. job analysis
b. job specifications
c. job placement
d. job descriptions
23. Which of the following indicates the
distribution of work within a firm and the lines of authority
and communication?
a. organization chart
b. employee matrix
c. corporate overview
d. process chart
24. The primary drawback of performing a
job analysis regards the ________.
a. costs associated with the technology
needed for a job analysis
b. certification required to conduct a
job analysis
c. unverifiable data a job analysis
typically provides
d. amount of time a job analysis takes
to complete
e. redundant information gathered during
a job analysis
25. One of the problems with direct
observation is ________, which is when workers alter their
normal activities because they are being
watched.
a. flexibility
b. falsification
c. diversion
d. reactivity

Text:
Human Resource Management
Thirteenth Edition, 2013
ISBN-13: 9780132668217
Gary Dessler
Pearson

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